To remove your messages from the server using Outlook 2007 on Windows, follow these instructions; Continue reading “Keeping it clean: Outlook 2007”
To remove your messages from the server using Outlook 2010 on Windows, follow these instructions; Continue reading “Keeping it clean: Outlook 2010”
The Mail app, which comes with Windows 8.1 and Windows RT 8.1, doesn’t support adding email accounts that use POP.
Your email account uses POP, here are some options: Continue reading “Using your mail account in Windows 8.1”
Setting up your POP account on Apple Mail on a Mac
Although this is for MacOS 10.14 (Mojave) Mail version 12, in most other versions it’s exactly the same or there are minor variations. Continue reading “Email POP Account Setup: Apple Mail”
Setting up your POP account on an iPhone or iPad
Although this is a step-through for IOS8, in most other versions it’s exactly the same. Continue reading “Email POP account setup: iphone, IOS8”
We all have multiple devices these days, desktop, laptop, tablet and phone with which we need to access our mail.
There are two main email ‘protocols’, IMAP and POP3. How you manage email across your devices depends on which protocol you use. Continue reading “Multiple devices”
Our basic hosting package includes mailboxes with a size of 50mB*. These are POP mailboxes and mail must be downloaded.
If people report their emails to you bouncing with the message “Mailbox over quota” or “Mailbox full” then chances are you have a small but important setting wrong in your mail programme. Continue reading “Keeping it clean”
The basic service we offer is a POP service with a mailbox size of 50mB. The settings are below; Continue reading “Email settings”
You may find your email appears to stop working after changing the settings or changing email programmes or computer.
Chances are you have been blocked as a potential spammer. Our server is under almost continual attack for use in bulk spam sending. Most servers are. We now have a strong security policy for outgoing mail, the SMTP server. An incorrect authentication will result in a block for 15 minutes, several such attempts will make this block permanent.
As I find myself often treading the same paths with my support for hosting, I thought I’d start a knowledge base.
Being a user of such myself, I’ll begin with an apology…..
Chances are you won’t find what you are looking for. Issues are so personal and specific. What I am trying to do with this is start a resource where I can say to you “OK, your problem seems to be this, have a look at this article.”
Always open to suggestions. And yes, there will at some point be an article(s) on the pratfalls of setting up your emails….